Last Updated: 01-01-2025
At QBM INDIA, we aim to provide a seamless shopping experience with reliable shipping and easy replacement options. Please read our policies carefully.
Shipping Policy
1. Shipping Time & Delivery
- Orders are processed within 1-2 business days after payment confirmation.
- Estimated delivery time is 2-4 business days, depending on your location.
- You will receive a tracking number via email/SMS/WhatsApp once your order is shipped.
2. Shipping Charges
- Free shipping is available for orders above 1999/-.
- Standard shipping charges apply for orders below this amount, calculated at checkout.
- Additional shipping charges may apply for remote areas or express delivery options.
3. International Shipping
- We currently offer international shipping.
- Customs duties and taxes (if applicable) are the responsibility of the customer.
4. Order Tracking & Delivery Issues
- Track your order using the link provided in your shipping confirmation email.
- If your order is delayed, damaged, or missing, contact us at sales@qbmindia.in
Replacement Policy
1. Eligibility for Replacement
- You can request a replacement if:
- You receive a damaged, defective, or incorrect item.
- The product is missing essential parts.
- The request must be made within 7 days of delivery.
2. Replacement Process
- Contact us at sales@qbmindia.in with your order details and photos of the issue.
- Our team will review your request and confirm if it qualifies for a replacement.
- If approved, we will arrange for the return and send a replacement at no extra cost.
3. Non-Eligible Items for Replacement
- Used or damaged items not due to our error.
- Perishable, personalized, or digital products.
- Requests made after 1 days of delivery.
Contact Us
For any shipping or replacement-related queries, reach out to us:
📧 sales@qbmindia.in
📞 +91-9911234578